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Your Privacy Matters to Us

We keep your personal information secure and handle it according to the laws that apply in your region.

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s6bets Your Privacy Matters to Us
REACH US

Contact Our Privacy Team

Questions about how we handle your data or requests to review your account information can be directed to our support channels.

Email Support Send us your privacy questions or data-access requests at [email protected]. We aim to respond within two business days.
Live Chat Open your account and use the live chat in the lobby to speak with our support team about privacy and data-handling questions in real time.
Account Settings Log in to your account and visit the Privacy Centre to view, update, or request a copy of your personal data held by s6bets.
DATA SECURITY

How We Keep Your Account Safe

Encryption, password protection, and verification checks form the foundation of your account security. When you log in, your session is encrypted end-to-end.

Encryption Standard

All data sent between your device and our servers is encrypted using TLS 1.3, the industry standard. Your password is hashed and never visible to our team.

Session Security

Your login session expires after 30 minutes of inactivity. You can log out anytime from the Account Menu. Multi-device sessions are tracked for your protection.

Payment Verification

Every withdrawal is verified against your stored payment method and identity documents. We do not process payouts to accounts or cards other than those you registered.

Data Retention

We retain your account data for the duration of your membership and seven years after closure, as required by law. Deleted accounts are anonymised after this period.

Cookies & Tracking

We use cookies to remember your login, language preference, and game history. You can clear cookies from your browser settings anytime without affecting your account.

Privacy Requests

You can request a copy of your data, ask us to update incorrect information, or request account deletion through the Privacy Centre. We fulfil requests within 30 days.

Privacy & Data Questions

Below are answers to the questions we hear most often about how s6bets handles your information and protects your privacy.

We collect your name, email, phone number, date of birth, and payment details to verify your identity and process transactions. We also record your login history, game activity, and account balance for security and legal compliance. We do not sell or share this data with advertisers.

Your account information is retained for as long as your account is active. After you close your account, we keep the data for seven years to comply with financial and gambling regulations. After that period, your data is permanently deleted or anonymised.

Yes. Log into your account, go to the Privacy Centre, and select Download My Data. You will receive a file containing all information associated with your account within 30 days of the request.

Your payment details are encrypted and stored on PCI-compliant servers. We never store your full card number. Payment processing for Touch 'n Go, GrabPay, Boost dan FPX goes through secure gateways that meet international standards. We verify every withdrawal.

We use functional cookies to keep you logged in, remember your language and game preferences, and detect fraud. We do not use tracking cookies to follow you across other websites. You can disable cookies in your browser without losing account access.

Contact our support team immediately via live chat or email [email protected]. We will freeze your account, verify your identity, and help you regain secure access. Change your password right away and enable any additional security options available in your account settings.

Yes. You can request account closure and data deletion from the Privacy Centre or by emailing [email protected]. We will delete your account and anonymise your data after seven years, as required by law. This action is permanent.